Lumiere Photography - Privacy Policy

At Lumiere Photography, located in the heart of Los Angeles, California, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. It applies to all users of our website, customers, and individuals who interact with us through any means. Lumiere Photography, owned and operated by Isabella Rossi, is dedicated to maintaining the confidentiality of your information and ensuring compliance with applicable data protection laws.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you contact us, book a session, or subscribe to our newsletter. For example, when you book a portrait session in our Los Angeles studio, we collect your contact details to confirm the booking and discuss your preferences.
• Payment Information: When you make a payment for our services, we collect necessary payment information, such as credit card details or bank account information. This information is processed securely through our payment gateway providers, and we do not store your complete payment details on our servers.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. This data helps us understand user behavior and improve our website's functionality and user experience.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: We use your personal information to provide the photography services you request, such as portrait sessions, event coverage, and commercial photography. This includes communicating with you, scheduling appointments, delivering images, and processing payments.
• Improving Our Services: We analyze usage data to understand how our website and services are being used, identify areas for improvement, and develop new features. For example, we may use website analytics to identify popular pages and optimize the user experience.
• Communication: We may use your contact information to send you updates, newsletters, marketing communications, and other information about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
• Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to subpoenas, court orders, or other legal obligations.
• Protecting Our Rights: We may use your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others. This includes detecting, preventing, and addressing fraud, security breaches, or other illegal activities.

Sharing Your Information

We may share your information with the following parties:

• Service Providers: We share your information with trusted service providers who assist us in providing our services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you. For example, we may partner with local print shops in Los Angeles to offer high-quality prints of your photographs.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
• Other Third Parties: With your consent, we may share your information with other third parties for specific purposes that are disclosed to you at the time of collection.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Security Monitoring: We regularly monitor our systems for security vulnerabilities and potential breaches.
• Data Backups: We maintain regular data backups to prevent data loss.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at [email protected] or call us at (310) 555-0101.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lumiere Photography
545 S Olive St, Suite 700
Los Angeles, CA 90013
Email: [email protected]
Phone: (310) 555-0101